Welcome to the 3DTotal Shop Help page. We hope that these pages answer any questions you might have and help to make your shopping experience a smooth and easy process.
Top customer questions
- When will my order arrive?
- How do I request a new download link?
- How do I download my purchase?
- How does my subscription work?
- How do I change my account information?
- How do I contact customer services?
- What do I do if the delivery estimate for my order has passed and I still haven’t received anything?
- Creating an account
- Placing an order
- Cancelling an order
- Payment options and VAT
- Educational discounts
- Delivery options
- Delivery estimates
- Returns policy [Downloadable products]
- Returns policy [Physical products]
Downloadable Products FAQs
Physical Products FAQs
- Total Textures collection
- Training DVDs [including Eva Wild, Creature Head and Fighter Ship]
- Shorts Drawer DVDs